SECURITY

SECURITY

Use MCB Credit & Securities Limited in complete security
MCB Credit & Securities Limited would like you to carry out all your transactions with confidence, whether at branch offices, via telephone or online. This is why at MCB Credit & Securities Limited, security in online banking transactions is of primary importance.

As a customer, you equally have an active role to play to ensure the complete security of the information we exchange. Here are a few measures we take to ensure security of your information and our recommendations for the use of our services in all confidence.

Measures taken by MCB Credit & Securities Limited

Once you are through with your account balance enquiry, click on «log out» and be sure you have completely logged out.

 
  • Under no circumstances should any MCB Credit & Securities Limited employee request your password. Even if this happens, do not disclose your login details to such a person. Contact us immediately.
 

Tips on protecting your computer :

  • Protect your computer from viral attacks by using an antivirus and updating it regularly;
  • Protect your internet connection by using a firewall which will only grant internet access to authorized programs;
  • Update your operating system as regularly as your computer may ask you to.

In order not to be a victim of fraud:

Be extremely vigilant on the emails you receive and which seem to be issued by MCB Credit & Securities Limited.
Some fraudsters may attempt to abuse your trust you by sending you emails asking you to enter personal information online (bank card number, username / password).

 
  • Never send a reply to an email purportedly sent by MCB Credit & Securities Limited requesting you to send personal information.
  • Never transmit your username/user number and password via email or telephone.
 

... and stay vigilant, Regularly check your accounts and verify the most recent transactions. If you have any doubt about the authenticity of a transaction: